فاين
Call Center Agent
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0 applicants
Job Description
Answer calls and respond to emails.Handle Customer inquiries both telephonic and emails.Research required information using available resources.Provide and resolve customer complaints.Provide customers with products and services information .Enter new customer information into System.Update existing customer information.Process orders ,forms and applications.Identify and escalate priority issue.Route calls to appropriate resourcesFollow up customer calls when necessaryDocument all cal information according to standard operating procedure.Complete call logsProduce call reports
Bachelor's degree (Graduates only)Preferred previous experience in telecommunication industry.
Very Good English Level.Knowledge of Customer services principles and practices.Experience of call center and customer services environments.knowledge of administration and clerical processAdvanced communication skillsTeamwork Skills.Stress Tolerance.
Requirements & Qualifications
Bachelor's degree (Graduates only)Preferred previous experience in telecommunication industry.
Very Good English Level.Knowledge of Customer services principles and practices.Experience of call center and customer services environments.knowledge of administration and clerical processAdvanced communication skillsTeamwork Skills.Stress Tolerance.
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Agent" at Target Integrated Systems located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Administrative. Key details from listing: Answer calls and respond to emails.Handle Customer inquiries both telephonic and emails.Research required information using available resources.Provide and…
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Application Tips
- Tailor your CV headline to match "Call Center Agent" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
