مؤسسة بارتنرز تريد
Call Center Agent ( B1+ English )
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Job Description
Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers Answer incoming customer calls professionally and efficiently.Resolve customer inquiries related to services, accounts, and billing.Troubleshoot basic customer issues and provide appropriate solutions.Escalate complex cases to the relevant department when required.Accurately document customer interactions in the system.Meet call handling, quality, and customer satisfaction targets.
Job Benefits:Salary up to 12KCOLA (Cost Of Life Allowances) 15% increases from day 1Fully Paid TrainingSocial and Medical Insurance providedFree VPN linelocation Maadi (No transportation provided)
B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plusStart immediately
Requirements & Qualifications
B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plusStart immediately
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Agent ( B1+ English )" at Etisalat Egypt (e&) located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers Answer incoming…
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Application Tips
- Tailor your CV headline to match "Call Center Agent ( B1+ English )" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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