مؤسسة بارتنرز تريد
Call Center Agent English Account (B1+ English)
10,000 - 13,500 EGP
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0 applicants
Job Description
e& Cx solutions is hiring now customer service agents for SMB account.
Answer incoming customer calls in a professional and timely mannerHandle customer inquiries related to products, services, billing, and technical supportResolve complaints and provide appropriate solutions within company guidelinesRecord customer interactions and update system data accuratelyEscalate complex issues to higher-level support when necessaryMeet performance targets such as call quality, handling time, and customer satisfactionFollow communication scripts and company policiesMaintain a positive and helpful attitude at all times Salary & Benefits:13,500+ EGP/month (net & allowances included)Fully paid trainingFree VPN line (Business plan – 1,000 EGP/month)Medical & Social Insurance Working Conditions:8 working hours + 1-hour break5 working days / 2 rotational days offFemales: latest shift ends at 10 PM Work Location: Maadi, CairoTransportation not provided
English level B1+University graduates of any major
Requirements & Qualifications
English level B1+University graduates of any major
EGjobank Analysis
Quick Role Summary
Opportunity as "Call Center Agent English Account (B1+ English)" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: e& Cx solutions is hiring now customer service agents for SMB account. Answer incoming customer calls in a professional and timely mannerHandle customer…
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Application Tips
- Tailor your CV headline to match "Call Center Agent English Account (B1+ English)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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