Etisalat Egypt (e&)

Call Center Agent for English Account ( B1+ English Speakers )

Etisalat Egypt (e&)
📍 المعادي Full-Time 💼 Fresh Graduate 🕐 2mo ago
👁️ 0 views
📋 0 applicants

Job Description

Answer incoming customer calls in a professional and timely mannerHandle customer inquiries related to products, services, billing, and technical supportResolve complaints and provide appropriate solutions within company guidelinesRecord customer interactions and update system data accuratelyEscalate complex issues to higher-level support when necessaryMeet performance targets such as call quality, handling time, and customer satisfactionFollow communication scripts and company policiesMaintain a positive and helpful attitude at all times

B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plus

Requirements & Qualifications

B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plus

EGjobank Analysis

Quick Role Summary

Opportunity as "Call Center Agent for English Account ( B1+ English Speakers )" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Answer incoming customer calls in a professional and timely mannerHandle customer inquiries related to products, services, billing, and technical…

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Application Tips

  1. Tailor your CV headline to match "Call Center Agent for English Account ( B1+ English Speakers )" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المعادي or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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