Sigma for Import & Export

Clinical/Technical Service Engineer-Indoor & outdoor ( Cairo & Mania )

Sigma for Import & Export
📍 هليوبوليس Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Attending Cochlear Implant surgeries and giving technical support.
  • Attending Cochlear Implant Fitting in hospitals or at Doctor’s centers.
  • Technical support & troubleshooting at Sigma office- AB department.
  • Support doctors at their clinics with software troubleshooting for cochlear implants patient needs”.
  • Support medical conferences and workshops were taking a place for launching new products and/or doctors' training.
  • Handling online sheets for patient’s database.
  • Providing help and answers to the customers' technical issues, through the identification of the problem itself, research on answers and provision of the right guidance in cooperation with the team.
  • Support cochlear implant recipients on how properly they use the products and increase the level of awareness and troubleshooting on the devices they use.
  • Providing users support via phone calls, for more detail’s information, you may extend the support through emails.
  • Understand and troubleshoot technical related issues.
  • Working on ERP system.
  • Prepare a weekly detailed report to the head of customer service.
  • Motivate customers to acquire new technologies, including an upgrade to the sound processor, wireless accessories and spare parts.
  • Assisting Training manager in practical content and qualifying the junior engineers for how to deal with AB portfolio (if needed).
  • Responsible for preparing the presentation for events, conferences, and meetings of AB department.

Requirements & Qualifications

  • Bachelor’s degree in Biomedical Engineering, Communication, Science, or Chemistry.
  • Excellent communications & Presentation skills.
  • Experience Needed: From 0 to 2 years
EGjobank Analysis

Quick Role Summary

Opportunity as "Clinical/Technical Service Engineer-Indoor & outdoor ( Cairo & Mania )" at Sigma for Import & Export located in هليوبوليس on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Attending Cochlear Implant surgeries and giving technical support. • Attending Cochlear Implant Fitting in hospitals or at Doctor’s centers. • Technical…

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