mansourgroup
Collection Specialist
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0 applicants
Job Description
Respond to customer complaints and inquiries, and provide guidance and support as needed.Handling member complaints regarding billing errors or service disputes that are preventing payment.Negotiating and setting up installment plans for members with significant arrears, ensuring these plans comply with TMG’s internal policies.Preparing Reports and providing regular updates to the Line Manager.
Bachelor's degree is A MustFresh Graduates are most welcome to apply.Strong Proficiency in Microsoft Office (Excell
- Word
- Outlook…Strong numerical and analytical skills with attention to detailExcellent communication and interpersonal skills to interact with customersKnowledge of relevant laws, regulations, and best practices in collectionsProblem-solving skills and the ability to handle customer complaints effectivelyCommitment to providing high-quality customer service
Requirements & Qualifications
Bachelor's degree is A MustFresh Graduates are most welcome to apply.Strong Proficiency in Microsoft Office (Excell
- Word
- Outlook…Strong numerical and analytical skills with attention to detailExcellent communication and interpersonal skills to interact with customersKnowledge of relevant laws, regulations, and best practices in collectionsProblem-solving skills and the ability to handle customer complaints effectivelyCommitment to providing high-quality customer service
EGjobank Analysis
Quick Role Summary
Opportunity as "Collection Specialist" at Talaat Moustafa Group located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Finance & Accounting. Key details from listing: Respond to customer complaints and inquiries, and provide guidance and support as needed.Handling member complaints regarding billing errors or service…
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Application Tips
- Tailor your CV headline to match "Collection Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
