TECHNOSAT
Customer Care Agent
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0 applicants
Job Description
Following all customer care department work instructions.
Performing fitting of hearing aids to customers.
Filling in application forms for the customers.
Informing recommendations/orientation about hearing aids Dealing with/helping to solve any customer complaints professionally.
Selling & promoting the company products and giving detailed information about them.
Performing all necessary transactions on customer care applications.
Communicating with technical team on customer's maintained & newly devices.
Preparing daily, weekly, monthly and annual reports for all work perspectives.
Following up with customers and having feedback about the company services and products regularly.
Working on achieving the company selling targets.
Attending all customer care meetings & trainings scheduled by the company.
Meeting Customer Care department’s objectives and KPIs.
Good Command of English.
Good computer skills.
Excellent time management and organizing Excellent verbal \ written communication skills.
Good problem handling skills Excellent customer focus skills Good multi-tasking skills
Requirements & Qualifications
Good Command of English.
Good computer skills.
Excellent time management and organizing Excellent verbal \ written communication skills.
Good problem handling skills Excellent customer focus skills Good multi-tasking skills
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Care Agent" at El Nahar for Medical Solutions located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Following all customer care department work instructions. Performing fitting of hearing aids to customers. Filling in application forms for the customers.…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Care Agent" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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