الشركة الوطنية للنقل وأعالي البحار
Customer Quality & CRM Specialist
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Job Description
The CRM Specialist & Customer Quality is responsible for managing customer relationships through the CRM system, ensuring data accuracy, monitoring customer interactions, and maintaining high service quality standards.
This role focuses on improving customer satisfaction, analyzing customer feedback, supporting customer retention initiatives, and ensuring compliance with quality guidelines.
2–4 years of CRM experience (Real Estate preferred)Strong analytical & communication skillsFluent in EnglishProficiency in CRM tools (HubSpot, Zoho, etc.)
Requirements & Qualifications
2–4 years of CRM experience (Real Estate preferred)Strong analytical & communication skillsFluent in EnglishProficiency in CRM tools (HubSpot, Zoho, etc.)
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Quality & CRM Specialist" at Professional Service - Proserv located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates, within Technology & IT. Key details from listing: The CRM Specialist & Customer Quality is responsible for managing customer relationships through the CRM system, ensuring data accuracy, monitoring customer…
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Application Tips
- Tailor your CV headline to match "Customer Quality & CRM Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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