مؤسسة بارتنرز تريد
Customer Service Call Center.
8,000 - 10,000 EGP
0 views
0 applicants
Job Description
Answer phones professionally.
Respond to customer inquiries.
Research required information using available resources.
Handle customer complaints and transfer it to the concerned department.
Provide customers with product and service information.
Process orders, forms and applications.
Identify and escalate priority issues.
Route calls to appropriate resource.
Follow up customer calls where necessary.
Complete call logs.
Complete call reports.
Complete system actions related to each call.
Qualification:· Bachelor's degree from a well-known university.Experience:· Six months or more experience in a call center environment.· Knowledge of customer service principles and practices.· Customer service experience.· Knowledge of administration and clerical processes.· Relevant product knowledge.· Proficient in relevant computer applications.· Good keyboard skills.· Very good English- Spoken and written EnglishSkills:· Verbal and written communication skills.· Listening skills.· Problem analysis.· Problem-solving Skills· Customer service orientation.· Organizational skills.
Requirements & Qualifications
Qualification:· Bachelor's degree from a well-known university.Experience:· Six months or more experience in a call center environment.· Knowledge of customer service principles and practices.· Customer service experience.· Knowledge of administration and clerical processes.· Relevant product knowledge.· Proficient in relevant computer applications.· Good keyboard skills.· Very good English- Spoken and written EnglishSkills:· Verbal and written communication skills.· Listening skills.· Problem analysis.· Problem-solving Skills· Customer service orientation.· Organizational skills.
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Call Center." at TBK Developments located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Answer phones professionally. Respond to customer inquiries. Research required information using available resources. Handle customer complaints and transfer…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Service Call Center." and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
Spinneys
Spinneys
جورميه ايجبت
ماكس سبيد
