Intouch CX

Customer Service English

Intouch CX
📍 المعادي Full-Time 💼 Senior Level (6-8 yrs) 🕐 3mo ago
💰 21,000 - 21,000 EGP
👁️ 0 views
📋 0 applicants

Job Description

Location: Maadi technology park, EgyptJob Type: Full-time | On-siteAbout Intouch CXIntouch CX is a global leader in customer experience management, digital engagement, and Al-driven solutions Headquartered in Canada with a growing worldwide footprint, we partner with the world's most disruptive nigh-arowth brands in tech, e-commerce. and entertainment.

We are obsessed with our clients' success and dedicated to building a diverse, inclusive culture vhere team members can thrive while shaping the future of the digital economy,About the Role:We are seeking bilingual tech suppor agents for one of our projects.

No rushThis is an excellent opportunity for fluent English speakers looking to advance their careers in a stable, premium corporate environmentKey DetailsSalary: 21000 EGP Gross per month Serve as the primary point of contact supporting a luxury car rental brand.Handle customer inquiries and resolve issues with a high degree of professionalism and empathy.Maintain company quality standards in both spoken and written communication.Ensure customer satisfaction and deliver a positive customer experience.

What We Offer:Social InsuranceMedical InsuranceTransportation provided to/from the officeStable work environment

Bachelor’s degree (any discipline).English proficiency: B2 level.Strong communication, active listening, and customer handling skills.Ability to commute to Maadi on a daily basis.Ready to join immediately.Willingness to work rotational shifts.

Requirements & Qualifications

Bachelor’s degree (any discipline).English proficiency: B2 level.Strong communication, active listening, and customer handling skills.Ability to commute to Maadi on a daily basis.Ready to join immediately.Willingness to work rotational shifts.

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service English" at Intouch CX located in المعادي on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: Location: Maadi technology park, EgyptJob Type: Full-time | On-siteAbout Intouch CXIntouch CX is a global leader in customer experience management, digital…

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  1. Tailor your CV headline to match "Customer Service English" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المعادي or remote if specified
  • Measurable achievement examples prepared for interview talking points
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