Smaw

Customer Service Representative

Smaw
📍 مدينة نصر Full-Time 💼 Fresh Graduate 🕐 2mo ago
💰 10,000 - 13,000 EGP
👁️ 0 views
📋 0 applicants

Job Description

Job Responsibilities:Respond to customer inquiries through various communication channels (phone, chat, and social media platforms).Assist customers with topping up gaming cards (such as PUBG, Free Fire, and PlayStation) as well as chat and live-streaming applications.Follow up on orders to ensure successful top-up transactions and resolve any technical issues users may face.Provide detailed explanations of available offers and discounts on different cards.Handle customer complaints professionally and flexibly, and work on resolving them promptly.Record transaction data and regularly update customer records.

Requirements:Strong communication skills and professionalism in speaking.Quick learner with the ability to handle electronic top-up systems efficiently.Preference for candidates with an interest or background in gaming and applications.Ability to work in rotational shifts.

Requirements & Qualifications

Requirements:Strong communication skills and professionalism in speaking.Quick learner with the ability to handle electronic top-up systems efficiently.Preference for candidates with an interest or background in gaming and applications.Ability to work in rotational shifts.

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Representative" at Smaw located in مدينة نصر on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Job Responsibilities:Respond to customer inquiries through various communication channels (phone, chat, and social media platforms).Assist customers with…

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  1. Tailor your CV headline to match "Customer Service Representative" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

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