Shagoof

Customer Service Representative

Shagoof
📍 مدينة نصر Full-Time 💼 Fresh Graduate 🕐 3mo ago
👁️ 0 views
📋 0 applicants

Job Description

About the jobShagoof: Empowering Future InnovatorsWe bring the world’s best educational tools to local classrooms and homes.

We don't just sell toys; we build environments where kids can thrive.

Premium Partners: We distribute top global brands like LEGO Education, Sphero, and VEX Robotics. AI Labs: We design and set up advanced Artificial Intelligence labs for schools and academies.

Responsibilities Respond to customer queries via phone, email, chat, or in personManage complaints and provide effective solutions to ensure satisfaction.Assist customers with product troubleshooting and service concerns.Suggest products or services based on specific customer needs.Process orders, payments, and refunds accurately.Document all customer interactions, transactions, and feedback.Identify opportunities to enhance the overall customer experience

Requirements 1+ years of experience in sales Having a background in education will be a privilege Have a full-time job Bachelor’s degree in any fieldCan use Microsoft tools Benefits Medical & Social Insurance Monthly Basic Salary & Incentives, and BonusesLearning & Development OpportunitiesFriendly work environment

Requirements & Qualifications

Requirements 1+ years of experience in sales Having a background in education will be a privilege Have a full-time job Bachelor’s degree in any fieldCan use Microsoft tools Benefits Medical & Social Insurance Monthly Basic Salary & Incentives, and BonusesLearning & Development OpportunitiesFriendly work environment

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Representative" at Shagoof located in مدينة نصر on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: About the jobShagoof: Empowering Future InnovatorsWe bring the world’s best educational tools to local classrooms and homes. We don't just sell toys; we build…

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  1. Tailor your CV headline to match "Customer Service Representative" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

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