Spinneys
F
Customer Service Specialist
19,000 - 23,000 EGP
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0 applicants
Job Description
We are seeking an experienced and professional Guest Relations Specialist (Tier 2) to join our customer service team.
In this role, you will be responsible for assisting UK-based customers with inquiries related to hotel reservations, ensuring a high standard of service and customer satisfaction.As a Tier 2 representative, you will handle more complex queries, provide detailed support, and act as an escalation point for customer concerns.
You will play a key role in delivering a seamless and positive experience for our guests.
Transportation is provided Medial and Social Insurance is provided Morning Account (shifts starts at 10AM, 11AM and 1PM)Training is paid
C1 level (or equivalent) proficiency in English, with excellent verbal and written communication skillsFree of commitments for 6 monthsExperience in the BPO industry is a mustCan commit to the work location ( Madinet Nasr \ Maadi )
Requirements & Qualifications
C1 level (or equivalent) proficiency in English, with excellent verbal and written communication skillsFree of commitments for 6 monthsExperience in the BPO industry is a mustCan commit to the work location ( Madinet Nasr \ Maadi )
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Service Specialist" at Foundever located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Tourism & Hospitality. Key details from listing: We are seeking an experienced and professional Guest Relations Specialist (Tier 2) to join our customer service team. In this role, you will be responsible for…
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- Tailor your CV headline to match "Customer Service Specialist" and feature measurable achievements in the top third of your resume.
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
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- Egyptian Job Bank candidate profile ready for application tracking
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