Capital Office Furniture

Customer Service Specialist – Maintenance Support

Capital Office Furniture
📍 مدينة نصر Full-Time 💼 Fresh Graduate 🕐 3mo ago
👁️ 0 views
📋 0 applicants

Job Description

Receive and respond to customer inquiries (calls, emails, CRM).Register service requests and complaints accurately.Coordinate maintenance visits and schedules.Follow up on open cases until closure.Provide basic troubleshooting and solutions.Escalate complex technical issues.Maintain proper documentation of all interactions.

1–3 years experience in customer service / maintenance.Basic technical knowledge of office furniture.Good communication skills.CRM / MS Office proficiency.Communication & empathy.Problem-solving.Time management.Attention to detail.

Requirements & Qualifications

1–3 years experience in customer service / maintenance.Basic technical knowledge of office furniture.Good communication skills.CRM / MS Office proficiency.Communication & empathy.Problem-solving.Time management.Attention to detail.

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Specialist – Maintenance Support" at Capital Office Furniture located in مدينة نصر on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Receive and respond to customer inquiries (calls, emails, CRM).Register service requests and complaints accurately.Coordinate maintenance visits and…

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Application Tips

  1. Tailor your CV headline to match "Customer Service Specialist – Maintenance Support" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in مدينة نصر or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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