مؤسسة بارتنرز تريد
Customer Support Representative English Account B1+
12,000 - 13,500 EGP
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0 applicants
Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account)
Handle incoming customer calls and live chat inquiries professionally and efficientlyProvide support for products, services, billing, and technical issuesResolve customer complaints within company policies and guidelinesRespond to multiple chats simultaneously while maintaining quality standardsRecord customer interactions and update system data accuratelyEscalate complex issues to relevant departments when requiredFollow scripts, procedures, and quality standardsMeet KPIs including response time, handling time, and customer satisfaction scoresMaintain a positive, helpful, and professional attitude in all interactions BenefitsChance to travel to UAE after 6 months depends on your performanceJob type: Full timeRotational 9 working hours including one hour breakRotational 2 Off daysTraining paidSocial InsuranceMedical InsurancesJob Location : Maadi ,Degla
English level B1+Max Age 32Males and femalesGrads onlyMust have military service certificate
Requirements & Qualifications
English level B1+Max Age 32Males and femalesGrads onlyMust have military service certificate
EGjobank Analysis
Quick Role Summary
Opportunity as "Customer Support Representative English Account B1+" at Etisalat Egypt (e&) located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account) Handle incoming customer calls and live chat inquiries…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Customer Support Representative English Account B1+" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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