Sprix

Customer Support Specialist

Sprix
📍 التجمع الخامس Full-Time 💼 Fresh Graduate 🕐 2mo ago
👁️ 0 views
📋 0 applicants

Job Description

Provide daily support to partner schools and respond to platform inquiries.Assist in coordinating and supporting online assessments.Handle emails, support tickets, and social media messages.Escalate complex issues when needed.Support translation and seasonal content/design tasks.Maintain accurate records of client communications.

1–3 years experience in customer support or client-facing roles.Strong Arabic and English communication skills.Organized, detail-oriented, and able to multitask.Basic knowledge of online platforms;

CRM experience is a plus.Familiarity with Adobe InDesign is an advantage.

Requirements & Qualifications

1–3 years experience in customer support or client-facing roles.Strong Arabic and English communication skills.Organized, detail-oriented, and able to multitask.Basic knowledge of online platforms;

CRM experience is a plus.Familiarity with Adobe InDesign is an advantage.

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Support Specialist" at Sprix located in التجمع الخامس on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Provide daily support to partner schools and respond to platform inquiries.Assist in coordinating and supporting online assessments.Handle emails, support…

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Application Tips

  1. Tailor your CV headline to match "Customer Support Specialist" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in التجمع الخامس or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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