mansourgroup
Debt Collector .
500 - 500 EGP
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0 applicants
Job Description
We are looking for Recovery Agents (Collectors) for a fully remote position with fluent Arabic and English.
Candidates must have at least 6 months of experience in phone-based debt collection, strong negotiation skills, and the ability to close payments.
Stable internet and a properly equipped remote workspace are required.
Russian is a plus.
5.
Work Format (mandatory)Remote work (fully remote position)
Candidate Requirements (Collectors / Recovery Agents)Candidate must have:Stable internet connectionProperly equipped workspace (quiet environment, headset, PC/laptop)Previous remote work experience is an advantage
1.
LanguagesFluency in Arabic (mandatory) — native or near-native levelFluency in English (mandatory) — at least Upper-Intermediate (B2+), confident in negotiationsRussian — an advantage
2.
Professional ExperienceExperience in debt collection / collections / recovery — minimum 6 monthsPriority:outbound / phone collectionswork with delinquency (DPD 1–180+)fintech / MFO / banking / rental
3.
Key SkillsNegotiation skills with focus on closing paymentsHandling objections (disputes, refusals, fraud claims)Ability to control the conversation and bring the client back to paymentExperience with CRM / dialer / WhatsApp / email communicationUnderstanding of key metrics: PTP, conversion, collection amount
4.
Personal ProfileStress resilienceProactive approach (focused on results)DisciplineKPI-driven mindset
6.
Technical RequirementsExperience in a call center environmentConfident PC and CRM skillsAbility to work in multiple systems simultaneously
7.
Additional AdvantagesExperience in MENA / UAE / Qatar marketsExperience with dispute casesInternational work experienceShort Version for Agency
Requirements & Qualifications
Candidate Requirements (Collectors / Recovery Agents)Candidate must have:Stable internet connectionProperly equipped workspace (quiet environment, headset, PC/laptop)Previous remote work experience is an advantage
1.
LanguagesFluency in Arabic (mandatory) — native or near-native levelFluency in English (mandatory) — at least Upper-Intermediate (B2+), confident in negotiationsRussian — an advantage
2.
Professional ExperienceExperience in debt collection / collections / recovery — minimum 6 monthsPriority:outbound / phone collectionswork with delinquency (DPD 1–180+)fintech / MFO / banking / rental
3.
Key SkillsNegotiation skills with focus on closing paymentsHandling objections (disputes, refusals, fraud claims)Ability to control the conversation and bring the client back to paymentExperience with CRM / dialer / WhatsApp / email communicationUnderstanding of key metrics: PTP, conversion, collection amount
4.
Personal ProfileStress resilienceProactive approach (focused on results)DisciplineKPI-driven mindset
6.
Technical RequirementsExperience in a call center environmentConfident PC and CRM skillsAbility to work in multiple systems simultaneously
7.
Additional AdvantagesExperience in MENA / UAE / Qatar marketsExperience with dispute casesInternational work experienceShort Version for Agency
EGjobank Analysis
Quick Role Summary
Opportunity as "Debt Collector ." at Cardoo Ltd located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Finance & Accounting. Key details from listing: We are looking for Recovery Agents (Collectors) for a fully remote position with fluent Arabic and English. Candidates must have at least 6 months of…
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- Tailor your CV headline to match "Debt Collector ." and feature measurable achievements in the top third of your resume.
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
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