Front Office Instructor
Job Description
Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.Teach Customer Service Excellence, professional complaint handling, and upselling.Deliver Hospitality English and essential Hotel Terminology classes.Provide hands-on PMS training (Opera, Fidelio, or equivalent).
Bachelor’s degree in Hotel/Hospitality Management or Tourism.1+ years of practical experience in Front Office operations.Deep practical knowledge of at least one major PMS system (Opera / Fidelio).Excellent spoken English and a strong customer-service mindset.Immaculate professional grooming standards.
Requirements & Qualifications
Bachelor’s degree in Hotel/Hospitality Management or Tourism.1+ years of practical experience in Front Office operations.Deep practical knowledge of at least one major PMS system (Opera / Fidelio).Excellent spoken English and a strong customer-service mindset.Immaculate professional grooming standards.
Quick Role Summary
Opportunity as "Front Office Instructor" at NASS Academy located in الغردقة on a Full-Time basis, suited for Fresh Graduate candidates, within Tourism & Hospitality. Key details from listing: Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.Teach Customer Service Excellence, professional complaint handling, and…
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