W

help desk

WUZZUF jobs
📍 6 أكتوبر Full-Time 💼 Fresh Graduate 🕐 3mo ago
👁️ 0 views
📋 0 applicants

Job Description

Installing and configuring computer hardware, software, systems, networks, printers, and scanners.Serve as the first point of contact with employees who need technical assistance via the phone, email, or in-person.Perform troubleshooting using different diagnosis techniques, resolve technical hardware and/or software issues and maintain IT inventory.Provide quick resolution and excellent customer service.Redirect unresolved issues to the next level of support personnel.Keep a record of problems and their resolution.Provide feedback on processes, make recommendations on areas to improve and suggest improvements to support procedures.Maintain technical documentation and service catalogue on the installation of software, configuration of hardware, and problem troubleshooting.

Bachelor’s degree in IT, Computer Science, or similar relevant field.1-2 Years of experience in similar position.CCNA and MCSA Courses is a must.Excellent command of English language, verbally and in writing.Excellent communication and interpersonal skills.Organizational & Time Management Skills.Strong problem-solving ability.Location 6-octoberTransportation is providedMedical &social insurance

Requirements & Qualifications

Bachelor’s degree in IT, Computer Science, or similar relevant field.1-2 Years of experience in similar position.CCNA and MCSA Courses is a must.Excellent command of English language, verbally and in writing.Excellent communication and interpersonal skills.Organizational & Time Management Skills.Strong problem-solving ability.Location 6-octoberTransportation is providedMedical &social insurance

EGjobank Analysis

Quick Role Summary

Opportunity as "help desk" at WUZZUF jobs located in 6 أكتوبر on a Full-Time basis, suited for Fresh Graduate candidates, within Engineering. Key details from listing: Installing and configuring computer hardware, software, systems, networks, printers, and scanners.Serve as the first point of contact with employees who need…

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Application Tips

  1. Tailor your CV headline to match "help desk" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for 6 أكتوبر: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in 6 أكتوبر or remote if specified
  • Measurable achievement examples prepared for interview talking points
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