فاين
Information Technology Service Desk Specialist
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Job Description
Job Role:Responsible for supporting and maintaining Shiny White users’ IT systems and for providing efficient desktop support to all business users.
Also responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries Main ResponsibilitiesProviding end-user, desktop support.Supporting and maintaining MS Server/Desktops.Supporting and maintaining Office Solutions.Escalate IT issues within the team where necessary.Setting up and configuring new laptops and desktops.Installing authorized software to laptops and desktops.Troubleshoot desktop and system problems, diagnose and solve hardware/software.Troubleshoot LAN/WAN issues and solve it.
Fresh Graduates or 2 Year ExperienceGood in Incident and Problem ManagementGood organizational, time management and prioritization skillsAbility to communicate confidently and clearly to users both face to face and over the telephoneStrong written and verbal skills and the ability to produce clear and accurate documentation.Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting.
Requirements & Qualifications
Fresh Graduates or 2 Year ExperienceGood in Incident and Problem ManagementGood organizational, time management and prioritization skillsAbility to communicate confidently and clearly to users both face to face and over the telephoneStrong written and verbal skills and the ability to produce clear and accurate documentation.Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting.
EGjobank Analysis
Quick Role Summary
Opportunity as "Information Technology Service Desk Specialist" at Shiny White Dental Center located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Engineering. Key details from listing: Job Role:Responsible for supporting and maintaining Shiny White users’ IT systems and for providing efficient desktop support to all business users. Also…
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- Tailor your CV headline to match "Information Technology Service Desk Specialist" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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