الشركة الوطنية للنقل وأعالي البحار
IT Help Desk
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Job Description
Guide The stores remotely and in person through systems configuration, troubleshooting, and maintenanceRespond to tech inquiries via email, through online calls, over the phoneSolve the issues with the company step-by-step through the email or online connection with troubleshooting hardware and softwareFollow up with company to ensure satisfactory service CommunicateCreated ticketing system
- Manage Engine application
- to receive all problems by ticketing system with service level responseResponsibility for maintenance all hardware issues including desktop PCs and access points device Support LANs, WANs, network segments, Internet, and intranet systems.Maintain system efficiency.Ensure design of system allows all components to work properly together.Troubleshoot problems reported by user.Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, security updates and patches.
job RequirementsBachelor degree of computer science or a relevant field.Minimum 2 year of experience in the same or similar role.Max age is 28 years old.Good English language written and oralExcellent communication and time management skills.Excellent problem solving skills.
Requirements & Qualifications
job RequirementsBachelor degree of computer science or a relevant field.Minimum 2 year of experience in the same or similar role.Max age is 28 years old.Good English language written and oralExcellent communication and time management skills.Excellent problem solving skills.
EGjobank Analysis
Quick Role Summary
Opportunity as "IT Help Desk" at Burger King located in مصر الجديدة on a Full-Time basis, suited for Senior Level candidates, within Technology & IT. Key details from listing: Guide The stores remotely and in person through systems configuration, troubleshooting, and maintenanceRespond to tech inquiries via email, through online…
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- Tailor your CV headline to match "IT Help Desk" and feature measurable achievements in the top third of your resume.
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in مصر الجديدة or remote if specified
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