Fawry Plus

IT Help Desk

Fawry Plus
📍 smart village Internship 💼 Fresh Graduate 🕐 2w ago
👁️ 0 views
📋 0 applicants

Job Description

Job Description: Help employees solve basic computer and technical problems.Install and set up computers, laptops, printers, and software.Support users with Windows, Microsoft Office, and email issues.Reset passwords and help with user accounts.Troubleshoot basic network and internet problems.Record and follow up on IT support requests.Assist the IT team with daily technical tasks and equipment maintenance.Escalate complex issues to senior IT engineers when needed.

The intern will learn: Hands-on experience with Windows operating systems and Microsoft Office.How to provide technical support to end users.Basic hardware installation and computer maintenance.Fundamentals of networking and troubleshooting.How to use an IT ticketing/help desk system.User account management and IT security best practices.Professional communication and customer service skills.Teamwork and problem-solving in a real business environment.Internship Start date: ImmediatelyDuration: 3 months

Fresh graduate from Computer Science, Information Systems, or a related field.Basic knowledge of computers, Windows, and Microsoft Office.Willingness to learn and solve technical problems.Good communication and teamwork skills.

Requirements & Qualifications

Fresh graduate from Computer Science, Information Systems, or a related field.Basic knowledge of computers, Windows, and Microsoft Office.Willingness to learn and solve technical problems.Good communication and teamwork skills.

EGjobank Analysis

Quick Role Summary

Opportunity as "IT Help Desk" at Fawry Plus located in smart village on a Internship basis, suited for Fresh Graduate candidates, within Engineering. Key details from listing: Job Description: Help employees solve basic computer and technical problems.Install and set up computers, laptops, printers, and software.Support users with…

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Application Tips

  1. Tailor your CV headline to match "IT Help Desk" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for smart village: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Emphasize coursework, academic projects, adaptability, and proactive eagerness to learn.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

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  • Updated CV in standard PDF format with a professional filename
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  • Availability for work in smart village or remote if specified
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