Jazeera Paints

IT Support Officer

Jazeera Paints
📍 10th of ramadan city Full-Time 💼 Senior Level (6-8 yrs) 🕐 2mo ago
👁️ 0 views
📋 0 applicants

Job Description

Provide first and second-line support for hardware, software, and networking issues via phone, email, or in person.

Monitor and maintain computer systems and networks; perform routine software updates, patches, and security checks to ensure system integrity.

Manage user accounts, permissions, and access rights (AD/O365), including the full onboarding process for new hires with necessary hardware and software.

Diagnose and resolve complex issues with desktops, laptops, printers, mobile devices, and other peripherals.

Support the maintenance of server systems, cloud environments (Office 365, Azure), and ensuring stable network connectivity.

Maintain accurate records of IT issues (Ticketing system), solutions, and a detailed inventory of IT assets and software licenses.

Provide basic training and guidance to non-technical staff on using IT tools, best security practices, and applications.

Adhere to all HSE policies.

Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field Experience: 2–4 years of experience in IT support, help desk, or a similar technical role

Requirements & Qualifications

Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field Experience: 2–4 years of experience in IT support, help desk, or a similar technical role

EGjobank Analysis

Quick Role Summary

Opportunity as "IT Support Officer" at Jazeera Paints located in 10th of ramadan city on a Full-Time basis, suited for Senior Level candidates, within Engineering. Key details from listing: Provide first and second-line support for hardware, software, and networking issues via phone, email, or in person. Monitor and maintain computer systems and…

The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.

Brigant

Application Tips

  1. Tailor your CV headline to match "IT Support Officer" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for 10th of ramadan city: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in 10th of ramadan city or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
More Career Guides →

Similar Jobs You Might Like