PICO

IT Technical Support

PICO
📍 المهندسين Full-Time 💼 Fresh Graduate 🕐 2w ago
👁️ 0 views
📋 0 applicants

Job Description

Provide hardware, software and all front-end technical support for internal users.Troubleshoot and resolve hardware and software application issuesRespond to and resolve help desk via telephone, email, and ticket portalsManage service ticket queue, prioritize requests and perform work to meet or exceed user expectations and deadlines.Set up new desktops and laptops with necessary business applications.Installing and configuring computer hardware, software, systems, networks, printers and scanners.Set up user accounts, permissions, mailboxes, groups, Users applications and other server administration itemsConfigure and troubleshoot hardware as necessary (computers, printers, mobile phones, networking, wiring, etc.).Perform routine and preventative maintenance on printers, copiers, fax machines, scanners and other equipment.Testing new technology and organizing cables and testing the passive networkInstall, maintenance and testing security cams

Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline

Requirements & Qualifications

Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline

EGjobank Analysis

Quick Role Summary

Opportunity as "IT Technical Support" at PICO located in المهندسين on a Full-Time basis, suited for Fresh Graduate candidates, within Engineering. Key details from listing: Provide hardware, software and all front-end technical support for internal users.Troubleshoot and resolve hardware and software application issuesRespond to…

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Application Tips

  1. Tailor your CV headline to match "IT Technical Support" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for المهندسين: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in المهندسين or remote if specified
  • Measurable achievement examples prepared for interview talking points
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