LiveOps Specialist
Job Description
Monitor live platforms, campaigns, or systems to ensure optimal performance and uptimeExecute real-time updates, configurations, and operational tasksAnalyze user behavior and performance metrics to identify opportunities for optimizationDetect, troubleshoot, and resolve live issues in a timely and efficient mannerCoordinate with cross-functional teams (Product, Tech, Marketing, Customer Support)Support the planning and execution of live campaigns, promotions, or in-app eventsTrack and report on key performance indicators (KPIs) and operational metricsMaintain accurate logs of activities, incidents, and resolutionsContinuously improve LiveOps processes, workflows, and tools
Bachelor’s degree in Business, Marketing, Computer Science, or a related field2–4years of experience in Live Operations, Digital Operations, or a similar roleStrong analytical and problem-solving skillsAbility to work in a fast-paced, real-time environmentStrong attention to detail and ability to multitask effectivelyGood communication and teamwork skillsBasic knowledge of data analysis tools (Excel, dashboards, or BI tools)Familiarity with CRM systems or operational tools is a plusFlexibility to work shifts, including weekends or evenings if requiredProactive, reliable, and able to make quick decisions under pressure
Requirements & Qualifications
Bachelor’s degree in Business, Marketing, Computer Science, or a related field2–4years of experience in Live Operations, Digital Operations, or a similar roleStrong analytical and problem-solving skillsAbility to work in a fast-paced, real-time environmentStrong attention to detail and ability to multitask effectivelyGood communication and teamwork skillsBasic knowledge of data analysis tools (Excel, dashboards, or BI tools)Familiarity with CRM systems or operational tools is a plusFlexibility to work shifts, including weekends or evenings if requiredProactive, reliable, and able to make quick decisions under pressure
Quick Role Summary
Opportunity as "LiveOps Specialist" at Octane solutions located in القاهرة on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: Monitor live platforms, campaigns, or systems to ensure optimal performance and uptimeExecute real-time updates, configurations, and operational tasksAnalyze…
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
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