فاين
W
Maintenance Manager - Home Appliances
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Job Description
Oversees the daily operations of the home appliances maintenance department.
Leads workshop technicians and field agents to ensure fast, high-quality repairs, minimize turnaround time (TAT), and maximize customer satisfaction while managing spare parts efficiency.
Key ResponsibilitiesOperations: Manage repair workflows for major appliances (ACs, refrigerators, stoves, washing machines) and small electronics.Team Leadership: Supervise, schedule, and train workshop and decentralized field technicians across regions.Service Center & Client Follow-Up: Establish structured follow-up protocols with the customer service desk to track delayed repairs, keep customers informed of part arrival timelines, and conduct post-repair satisfaction checks.Inventory: Coordinate with procurement to maintain steady stock of original spare parts and manage warranty claims.Reporting: Track performance metrics (TAT, repair quality) and report on recurring technical defects.
Education: Bachelor’s Degree in Mechanical, Electrical, or Mechatronics Engineering.Experience: 7–10 years in appliance maintenance, including 3+ years in a supervisory/managerial role.
Requirements & Qualifications
Education: Bachelor’s Degree in Mechanical, Electrical, or Mechatronics Engineering.Experience: 7–10 years in appliance maintenance, including 3+ years in a supervisory/managerial role.
EGjobank Analysis
Quick Role Summary
Opportunity as "Maintenance Manager - Home Appliances" at WUZZUF jobs located in القاهرة on a Full-Time basis, suited for Senior Level candidates, within Engineering. Key details from listing: Oversees the daily operations of the home appliances maintenance department. Leads workshop technicians and field agents to ensure fast, high-quality repairs,…
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