UCMAS Academy
Office & Operations Manager
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Job Description
- Oversee the day-to-day operations of the office, ensuring a professional, organized, and productive working environment.
- Manage office facilities, supplies, equipment, maintenance, service providers, and vendor relationships.
- Coordinate procurement, purchasing, and operational expenses while ensuring cost efficiency.
- Establish and maintain office policies, operational guidelines, and administrative procedures.
- Ensure that operational requirements are anticipated and addressed proactively.
- Develop, document, and improve standard operating procedures (SOPs), workflows, and internal systems.
- Monitor operational priorities, deadlines, and deliverables, following up with relevant team members to ensure timely execution.
- Identify operational bottlenecks and recommend practical solutions to improve productivity and efficiency.
- Support consultants and project teams with the operational coordination of client engagements and internal assignments.
- Coordinate meetings, calendars, travel arrangements, workshops, and other project-related logistics.
- Maintain organized project documentation, timelines, records, and shared files.
- Track administrative and operational requirements associated with projects, including proposals, contracts, deliverables, and invoicing milestones.
- Facilitate communication and coordination between leadership, consultants, clients, and external stakeholders.
- Maintain accurate client records, CRM data, contact databases, and engagement documentation.
- Support the preparation and organization of proposals, presentations, reports, and other business documents.
- Coordinate with external accountants and bookkeepers on invoicing, expense tracking, payment follow-ups, payroll inputs, and financial documentation.
- Maintain organized records of operational expenditures, supplier invoices, receipts, and supporting documents.
- Monitor routine operating expenses and support budget tracking and cost-control activities.
- Coordinate invoice preparation and follow-up on outstanding client payments in collaboration with the leadership team.
- Ensure that financial and administrative records are accurate, complete, and properly maintained.
- Maintain employee records, attendance information, leave records, and other HR documentation.
- Coordinate with external HR or payroll providers, where applicable.
- Support internal communication, team coordination, and the implementation of workplace policies.
Requirements & Qualifications
- Bachelor's degree in Business Administration, Management, Operations, or a related field.
- 5–8 years of relevant experiencein office management, business operations, operations coordination, or a similar role, preferably within a consultancy, professional services firm, agency, or SME.
- Demonstrated experience managing multiple operational responsibilities and coordinating across different functions.
- Experience developing or improving internal processes, procedures, and administrative systems.
- Strong organizational, analytical, problem-solving, and time-management skills.
- Excellent written and verbal communication skills in English;
Arabic is an advantage.
- Proficiency in Microsoft Office Suite and Google Workspace, with experience using CRM and project management tools.
- Basic understanding of invoicing, expense tracking, budgeting, and coordination with accounting or HR service providers.
- Ability to work independently, prioritize competing demands, and take ownership of tasks from initiation to completion.
- High standards of professionalism, discretion, confidentiality, and attention to detail.
EGjobank Analysis
Quick Role Summary
Opportunity as "Office & Operations Manager" at Innovety located in الشيخ زايد on a Internship basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Oversee the day-to-day operations of the office, ensuring a professional, organized, and productive working environment. • Manage office facilities,…
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Application Tips
- Tailor your CV headline to match "Office & Operations Manager" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الشيخ زايد: explain why this location and work arrangement suit your availability and how you add value to the team.
- Emphasize coursework, academic projects, adaptability, and proactive eagerness to learn.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الشيخ زايد or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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