Mazaya

Operational Specialist – Live Ops (B2B)

Mazaya
📍 التجمع الخامس Full-Time 💼 Senior Level (6-8 yrs) 🕐 2mo ago
👁️ 0 views
📋 0 applicants

Job Description

- Monitor live B2B orders and push warehouses to acknowledge & prep without delay- Call customers to confirm order details and delivery preferences- Track shipments against SLA (Cairo/Giza: 1-2 days | other governorates: 3-4 days)- Resolve courier issues — failed deliveries, address problems, delays- Coordinate with warehouse teams to unblock bottlenecks and drive process improvement

- 1-2 years in logistics, operations, or fulfilment coordination (e-commerce/FMCG a plus)- Thrives in a fast-paced, order-heavy environment- Sharp attention to detail — nothing falls through the cracks- Strong phone communicator with couriers, warehouses, and customers- Comfortable splitting time between office and warehouse floor- Nice to have: 3PL/courier experience in Egypt, last-mile delivery familiarity

Requirements & Qualifications

- 1-2 years in logistics, operations, or fulfilment coordination (e-commerce/FMCG a plus)- Thrives in a fast-paced, order-heavy environment- Sharp attention to detail — nothing falls through the cracks- Strong phone communicator with couriers, warehouses, and customers- Comfortable splitting time between office and warehouse floor- Nice to have: 3PL/courier experience in Egypt, last-mile delivery familiarity

EGjobank Analysis

Quick Role Summary

Opportunity as "Operational Specialist – Live Ops (B2B)" at Mazaya located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates, within Administrative. Key details from listing: - Monitor live B2B orders and push warehouses to acknowledge & prep without delay- Call customers to confirm order details and delivery preferences- Track…

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  1. Tailor your CV headline to match "Operational Specialist – Live Ops (B2B)" and feature measurable achievements in the top third of your resume.
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