Operations Manager
Job Description
Travel agency located in Nasr City has an opportunity for the position of “ Operations Manager.” Key ResponsibilitiesOversee and manage the day-to-day operations of the travel agency.Supervise and support reservation, ticketing, and customer service teams.Ensure compliance with company policies, industry regulations, and supplier agreements.Coordinate with airlines, hotels, tour operators, and other travel partners.Monitor booking processes, pricing accuracy, and service quality.Handle escalated customer issues and ensure timely resolution.Develop and improve operational procedures and workflows.Track performance metrics and prepare operational reports.Manage staff schedules, training, and performance evaluations.Support sales and marketing teams with operational planning.Control operational costs and optimize resource utilization.
Job Requirements: Minimum 10–15 years of experience in the travel industry, with at least 5 years in a supervisory or managerial role.Bachelor’s degree.Proficiency in MS Office and travel management software.Strong knowledge of travel operations and reservations processes.Excellent leadership, communication, and problem-solving skills.Strong organizational and multitasking abilities.Customer-focused mindset with attention to detail.Ability to work under pressure and meet deadlines.
Key CompetenciesLeadership & team management.Operational planning & execution.Customer service excellence.Vendor & supplier management.Analytical and decision-making skills.
Requirements & Qualifications
Job Requirements: Minimum 10–15 years of experience in the travel industry, with at least 5 years in a supervisory or managerial role.Bachelor’s degree.Proficiency in MS Office and travel management software.Strong knowledge of travel operations and reservations processes.Excellent leadership, communication, and problem-solving skills.Strong organizational and multitasking abilities.Customer-focused mindset with attention to detail.Ability to work under pressure and meet deadlines.
Key CompetenciesLeadership & team management.Operational planning & execution.Customer service excellence.Vendor & supplier management.Analytical and decision-making skills.
Quick Role Summary
Opportunity as "Operations Manager" at Vantage Travels located in مدينة نصر on a Full-Time basis, suited for Senior Level candidates, within Tourism & Hospitality. Key details from listing: Travel agency located in Nasr City has an opportunity for the position of “ Operations Manager.” Key ResponsibilitiesOversee and manage the day-to-day…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Operations Manager" and feature measurable achievements in the top third of your resume.
- Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in مدينة نصر or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
