Operations Manager

Position: Operations ManagerCompany : OsheenEGLocation: Alexandria, EgyptAbout the Company:Osheen, a well-established staffing and manpower agency in Saudi Arabia, is expanding its operations in Egypt and is looking for talented professionals to join its growing team in Alexandria.

Job Summary:We are seeking an experienced and results-driven Operations Manager to oversee and manage the daily operations of our manpower and staffing services.

The ideal candidate will have strong experience in workforce management, client servicing, recruitment coordination, and operational excellence within a manpower agency environment.

Key Responsibilities:- Manage and supervise all operational activities related to manpower supply and staffing services.- Ensure efficient deployment of manpower according to client requirements and contractual agreements.- Coordinate with recruitment, HR, and client service teams to maintain smooth operations.- Monitor workforce attendance, productivity, and compliance with company policies.- Build and maintain strong relationships with clients and address operational concerns promptly.- Prepare operational reports and analyze performance metrics.- Ensure compliance with labor laws, health and safety regulations, and company procedures.- Develop and implement process improvements to increase efficiency and service quality.- manage multiple clients, projects, and recruitment activities simultaneously.- support business growth by ensuring excellent customer satisfaction and operational performance.

Requirements:- Minimum 5 years of experience in operations management within a manpower agency, recruitment staffing outsourcing in Egypt.- proven experience in coordinating between recruitment teams, clients, and candidates.- Strong leadership, communication, and organizational skills.- Excellent problem-solving and decision-making abilities.- Proficiency in Microsoft Office and reporting tools.- Ability to manage multiple projects and clients simultaneously.- bachelor's degree in business administration, human resources, or a related field is preferred.

What we offer- Competitive salary package.- Professional growth and career development opportunities- Dynamic and collaborative work environment.- Opportunity to be part of a growing and ambitious organization.