Mona Ali Pharmacy
Operations Manager- Call Center
30,000 - 35,000 EGP
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0 applicants
Job Description
We are Hiring: Operations Manager ????Job Responsibilities:- Manage and Supervise Call Center Operations- Ensure team targets and KPIs are achieved- Monitor performance and drive operational efficiency
Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo
Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo
Requirements & Qualifications
Requirements:- Proven experience in Collections and Quality within Call Center environment- Previous experience handling US/English Accounts is a must- Strong leadership and team management skills- Male candidates only- Willing to work Overnight Shift: 7:00 PM – 4:00 AMLocation: Fifth Settlement, New Cairo
EGjobank Analysis
Quick Role Summary
Opportunity as "Operations Manager- Call Center" at Medexera located in التجمع الخامس on a Full-Time basis, suited for Senior Level candidates, within Medical & Healthcare. Key details from listing: We are Hiring: Operations Manager ????Job Responsibilities:- Manage and Supervise Call Center Operations- Ensure team targets and KPIs are achieved- Monitor…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Operations Manager- Call Center" and feature measurable achievements in the top third of your resume.
- Customize your cover note for التجمع الخامس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in التجمع الخامس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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