Quality Assurance Section Head

Ensure effective management and development of project quality staff · Participate in managing and overseeing site quality personnel. · Motivate, train, and evaluate project quality staff to ensure continuous development. · Monitor and assess direct reports’ performance, reporting results to the Project Quality Manager (PQM). · Share knowledge, best practices, and lessons learned to build organizational capability. · Provide necessary quality-related documents requested by the Quality Core team in a timely manner.

Secure all required project quality documentation and approvals · Obtain approvals for essential project quality documents (e.g., PQP, ITPs, QMPs, WPSs, PQRs, and quality procedures). · Secure approval of concrete manufacturers and third-party testing service providers. · Coordinate with the Construction Manager/Site Manager for the third-party lab setup and ensure its readiness. · Review and approve testing quality plans submitted by third-party providers. · Approve concrete mix designs, trial mixes, and ingredient sources.

Ensure compliance with Quality Management System (QMS) and contractual requirements · Lead project quality staff in providing guidance and support on quality-related issues. · Issue monthly Project Quality Reports, including KPIs and Cost of Quality, and propose corrective actions if necessary. · Perform regular quality walkthroughs to assess and oversee project quality status. · Verify that all test reports comply with contract specifications and requirements. · Review and approve method statements prepared by construction teams or subcontractors. · Monitor the quality and compliance of supplied permanent materials. · Track and follow up on Non-Conformance Reports (NCRs) and their corrective actions. · Conduct audits on subcontractors and suppliers to ensure compliance with quality standards. · Identify and manage risks related to poor quality through NC alerts. · Oversee testing agencies and third-party inspections within the project scope. · Monitor third-party performance, ensuring test accuracy, report consistency, and qualification compliance. · Identify and report waste events to the Project Manager. · Conduct regular internal audits of project departments. · Ensure proper implementation of calibration, measuring, and testing procedures.

Ensure smooth and compliant project handover · Support the closure of snag lists and ensure documentation is complete and retained per contract requirements. · Ensure that all live quality documents (IRs, MIRs, NCRs, test reports) are properly scanned and filed. · Oversee closure of all internal and external NCRs before project completion. · Manage issuance and closure of punch lists until final Taking Over Certificates (TOCs) are acquired. · Coordinate with IT to ensure proper backup and retrievability of quality documentation. · Prepare and submit the project Quality Close-Out Report. · Capture and document lessons learned and best practices for future improvements.

· Expertise in ISO 9001, ISO 14001, and other relevant quality management standards. · Knowledge of QC procedures, audits, and compliance monitoring. · Ability to analyze workflows and implement Lean, Six Sigma, or other improvement methodologies. · Identifying and mitigating quality-related risks. · Handling NCRs, corrective actions, and root cause analysis. · Conducting internal/external audits and preparing quality reports. · Evaluating supplier performance and ensuring material compliance. · Reviewing feedback and implementing service improvements.

Using tools like SPC, Pareto analysis, and trend monitoring.