Quality Manager

Core Responsibilities

1.

Quality Management System (QMS) & ComplianceMaintain, update, and audit the company’s QMS in alignment with local and international certifications (e.g., ISO 9001, CE, SASO, and other relevant lighting standards).Serve as the primary point of contact for external regulatory audits, certification bodies, and customer compliance evaluations.Ensure all raw materials, sub-assemblies (like die-cast aluminum housings, high-efficiency optics, and drivers), and finished luminaires comply with performance and safety standards.

2.

Factory Operational Quality & In-Process ControlEstablish rigorous QC protocols across all manufacturing phases, including the Foundry/Die-Casting unit, Paint Shop, LED SMT/Assembly lines, and Electrical Panel fabrication.Oversight of the 3Brothers high-quality testing laboratories to guarantee precision in photometric, environmental, thermal, and stress testing (e.g., IP rating certifications, UV exposure, and heat cycling).Implement robust Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) to minimize manufacturing defects, scrap rates, and rework costs.

3.

Supplier Quality AssurancePartner with the Procurement department to evaluate, audit, and approve local and international suppliers for electronic components, LEDs, aluminum ingots, and optics.Define clear Incoming Quality Control (IQC) metrics for arriving components to prevent production bottlenecks.

4.

Team Leadership & Continuous ImprovementLead, mentor, and upskill a dedicated team of QA Engineers, QC Inspectors, and Laboratory Technicians across both factories in the 10th of Ramadan City.Drive a culture of "Quality First" through continuous training programs for the factory floor workforce.Lead Lean Manufacturing or Six Sigma initiatives targeted at reducing wastage and maximizing operational yield.

5.

Customer Quality Resolution & AnalyticsOversee the evaluation of client complaints and product returns; ensure swift resolution and implement preventive measures to prevent reoccurrence.Compile and report weekly/monthly Quality KPIs (e.g., First Pass Yield, Cost of Poor Quality, Customer Return Rates) to senior leadership.

Education & Professional CertificationsDegree: Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, or Industrial Engineering is preferred).Certifications:

• Certified Quality Manager (CQM) or Certified Quality Engineer (CQE) is highly desirable.Lead Auditor Certification for ISO 9001:2015 is required.Six Sigma Green or Black Belt is a strong asset.ExperienceYears of Experience: Minimum of 7–15 years of experience in Quality Management within a heavy industrial manufacturing environment.Industry Background: At least 3–5 years of direct experience in Lighting Manufacturing, Electronic Assemblies (SMT/PCB), Electrical Panels, or Appliance/Automotive manufacturing utilizing die-cast aluminum and automated assembly linesTechnical & Core CompetenciesTechnical Knowledge: Strong understanding of LED technology, photometric performance, electrical safety compliance, and environmental protection metrics (e.g., IP65/IP66/IP67 testing for outdoor and street lighting).Tools: Expert knowledge of Quality Core Tools (APQP, PPAP, FMEA, MSA, SPC) and continuous improvement methodologies (Lean, Kaizen, 5S).Regulatory: Familiarity with MENA regional compliance boards (such as EOS in Egypt, SASO in Saudi Arabia, and Gulf Mark) and European standards (CE/RoHS).Soft Skills & LanguagesLanguages: Native proficiency in Arabic;

Excellent command of written and spoken English to interface with international suppliers and certification agencies.