Receptionist

Reception Duties:

1.

Greet visitors and clients upon entering the showroom

2.

Answer and direct telephone calls

3.

Receive and distribute mail and correspondence

4.

Provide initial information to clients and visitors

5.

Schedule visits and meetingsAdministrative Duties:

1.

Prepare and organize administrative documents and files

2.

Print and photocopy required documents

3.

Manage and provide office supplies

4.

Organize meetings and prepare minutes

5.

Update contact and staff listsSupport Duties:

1.

Provide administrative support to the sales and management team

2.

Prepare periodic administrative reports

3.

Oversee maintenance and general services for the showroom

4.

Coordinate cleanliness and organization in the reception area

5.

Assist in organizing events and functionsCustomer Duties:

1.

Follow up on customer satisfaction surveys

2.

Prepare required documents for clients

3.

Provide refreshments and services to clients while they wait

4.

Treat all clients courteously and respectfully

5.

Assist in registering customer complaints

Required Knowledge:

• Knowledge of reception and office administration procedures
• Familiarity with customer service principles
• Knowledge of communication and telephone systems
• Understanding of the company's organizational structure and departments
• Proficiency in basic Microsoft Office applicationsRequired Skills:
• Excellent communication skills
• Organizational and administrative skills
• Public relations skills
• Writing and documentation skills
• Proficiency in using communication and office equipmentRequired Abilities:
• Ability to work under pressure
• Ability to deal with diverse personalities
• Ability to prioritize tasks
• Ability to remain calm in challenging situations
• Ability to learn quickly