Receptionist

Greet and welcome visitors, clients, and guests in a professional and courteous manner.Manage the front desk and ensure the reception area is organized, clean, and presentable at all times.Answer, screen, and direct incoming phone calls promptly and professionally.Receive, register, and coordinate visitor access in accordance with company procedures.Schedule and coordinate meetings, meeting rooms, and visitor appointments.Handle incoming and outgoing mail, courier services, and deliveries.Maintain accurate visitor logs and reception records.Provide administrative support to various departments as required.Respond to general inquiries and direct requests to the appropriate departments.Coordinate with internal departments to ensure a smooth visitor and employee experience.Update and maintain customer and visitor information using the company's CRM system.Assist in preparing reports, correspondence, and other administrative documents.Monitor office supplies for the reception area and request replenishment when needed.Ensure confidentiality of company and visitor information.Support company events, meetings, and internal activities when required.Perform any other administrative duties assigned by the direct manager.

Qualifications

• Bachelor's degree in Business Administration or any related field.
• 1–3 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or a similar role.
• Excellent verbal and written communication skills in Arabic and English.
• Professional appearance and customer-oriented attitude.
• Strong interpersonal and communication skills.
• Experience using CRM systems .
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Ability to handle phone calls, visitors, and administrative tasks efficiently.
• Strong attention to detail and problem-solving skills.
• Ability to work under pressure and maintain a positive attitude.
• Experience in the real estate industry is a plus.