Guardian VA & Logistics LLC

Remote Tow Dispatcher (US Accounts) — English Fluent | USD Salary

📍 القاهرة Full-Time 💼 Senior Level (6-8 yrs) 🕐 2mo ago
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📋 0 applicants

Job Description

Guardian VA & Logistics is hiring Remote Tow Dispatchers for US accounts.If you're an English-fluent professional with dispatch, call center, or customer service experience — and you're ready to handle real US towing operations from home — keep readingTHE ROLEYou'll be the operational heart of a US-based towing company — from your home in Egypt.

Your day will include:- Dispatching tow trucks for incident management, private property, and consent tows- Handling police rotation calls in real time- Updating TMS / CAD systems accurately- Communicating with drivers, customers, and property managers- Coordinating ETAs, confirmations, and follow-ups- Logging calls and generating end-of-shift reportsYou'll be assigned to ONE client account — not bounced around.

You'll know your drivers, your trucks, your routes, and your customers.

REQUIREMENTS- Excellent spoken and written English (neutral accent preferred)- 3+ years of dispatch, call center, or customer service experience- Available for US time zones (Eastern, Central, or Pacific shifts)- Reliable home internet (50 Mbps minimum)- Quiet, dedicated workspace- Headset, computer with dual monitors, and backup power- Ability to start within 1 week- Commitment to a minimum 6-month engagement⭐ NICE-TO-HAVE- Previous towing industry experience- Familiarity with TMS / CAD systems- Experience with US-based clients- Background in 911, emergency, or roadside assistance

Requirements & Qualifications

REQUIREMENTS- Excellent spoken and written English (neutral accent preferred)- 3+ years of dispatch, call center, or customer service experience- Available for US time zones (Eastern, Central, or Pacific shifts)- Reliable home internet (50 Mbps minimum)- Quiet, dedicated workspace- Headset, computer with dual monitors, and backup power- Ability to start within 1 week- Commitment to a minimum 6-month engagement⭐ NICE-TO-HAVE- Previous towing industry experience- Familiarity with TMS / CAD systems- Experience with US-based clients- Background in 911, emergency, or roadside assistance

EGjobank Analysis

Quick Role Summary

Opportunity as "Remote Tow Dispatcher (US Accounts) — English Fluent | USD Salary" at Guardian VA & Logistics LLC located in القاهرة on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: Guardian VA & Logistics is hiring Remote Tow Dispatchers for US accounts.If you're an English-fluent professional with dispatch, call center, or customer…

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