مؤسسة بارتنرز تريد
Representative (Customer Care)
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Job Description
Provides accurate, efficient and quality services that exceeds customers’ expectationsAdheres to escalation procedures of handling customer complaints at all timesMaintains a high degree of responsibility towards customer confidentialityHandles warranty and out of warranty customers through informing them with their rights and dutiesPerforms other related dutiesTo provide accurate, efficient and quality services that exceeds customers’ expectations.Impacts on the revenue and profits of the company and customer satisfactionAffects cost of repair which has direct impact on maintenance revenue
Communication SkillsPresentation SkillsTeam workFlexibility Know-how on how to deal with internal & external customers.Sales skillsAwareness of front-end business cycleUnderstanding Customer Satisfaction and its impact on BusinessUnderstanding strategic relations with suppliersHow to deal with customers complaints and problems
Requirements & Qualifications
Communication SkillsPresentation SkillsTeam workFlexibility Know-how on how to deal with internal & external customers.Sales skillsAwareness of front-end business cycleUnderstanding Customer Satisfaction and its impact on BusinessUnderstanding strategic relations with suppliersHow to deal with customers complaints and problems
EGjobank Analysis
Quick Role Summary
Opportunity as "Representative (Customer Care)" at Raya Distribution located in مدينة نصر on a Full-Time basis, suited for Fresh Graduate candidates, within Customer Service. Key details from listing: Provides accurate, efficient and quality services that exceeds customers’ expectationsAdheres to escalation procedures of handling customer complaints at all…
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Application Tips
- Tailor your CV headline to match "Representative (Customer Care)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in مدينة نصر or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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