فاين
W
Second Line Support - Systems & Security Engineer.
0 views
0 applicants
Job Description
· Provide technical support to users of IT services our corporate· Assist users with problems related to computer and communications services, including operating systems, local area network (LAN) services and various applications packages· Gather data and perform diagnostic techniques to help identify solutions to problems· Monitor the resolution of users' problems; expedite problem resolution efforts and coordinate with vendors and other technicians to resolve problems with telecommunication services, computer hardware, software and procedures· Serve as a principal point of contact for resolving user questions or problems concerning IT automation systems, software and/or hardware problems, password violations, and telecommunications trouble and work orders.· Determine the exact nature of the problem (e.g., routine, non-routine, user error, faulty data lines, equipment malfunctions, software malfunctions, etc.) in order to provide or assist technicians, specialists and users with solutions to problems, and if you can’t solve it escalate to second line support· Collect information from callers to be used in the troubleshooting and workstation and/or printer services.· Performs other duties as assigned.
An Associate’s degree and 7+ years of relevant IT Systems-Network-Data-Security Engineering experience is preferred.
Candidate will possess and MCSE windows server 2016 is preferred The Ideal Candidate Should Be Familiar/have Experience With Windows Server 2016 Directory Services and an other built in server Like DNS , DHCP , File Service ….
Systems and Security Center Family (SCCM , SCOM , SCSM , SCVMM)
Google G-Suite Services Network Engineering LAN/WAN Cloud Computing and Virtualization Concepts is preferred Security Engineering Concepts Sophos XG Firewall.
FortiNet Products.
Backup and data engineering Products.Maintenance of computer equipment, workstation and printer troubleshooting and repair, telecommunications and teleconferencing equipment.
Strong interpersonal and IT troubleshooting skills.
Requirements & Qualifications
An Associate’s degree and 7+ years of relevant IT Systems-Network-Data-Security Engineering experience is preferred.
Candidate will possess and MCSE windows server 2016 is preferred The Ideal Candidate Should Be Familiar/have Experience With Windows Server 2016 Directory Services and an other built in server Like DNS , DHCP , File Service ….
Systems and Security Center Family (SCCM , SCOM , SCSM , SCVMM)
Google G-Suite Services Network Engineering LAN/WAN Cloud Computing and Virtualization Concepts is preferred Security Engineering Concepts Sophos XG Firewall.
FortiNet Products.
Backup and data engineering Products.Maintenance of computer equipment, workstation and printer troubleshooting and repair, telecommunications and teleconferencing equipment.
Strong interpersonal and IT troubleshooting skills.
EGjobank Analysis
Quick Role Summary
Opportunity as "Second Line Support - Systems & Security Engineer." at WUZZUF jobs located in obour city on a Full-Time basis, suited for Senior Level candidates, within Engineering. Key details from listing: · Provide technical support to users of IT services our corporate· Assist users with problems related to computer and communications services, including…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Second Line Support - Systems & Security Engineer." and feature measurable achievements in the top third of your resume.
- Customize your cover note for obour city: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in obour city or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
Similar Jobs You Might Like
فاين
شركة الشرق للتجارة والصناعة
شركة الشرق للتجارة والصناعة
السويس للاسمنت
السويس للاسمنت