Senior Quality Operations Specialist (First, Middle & Last Mile)
Job Description
Role DescriptionInvestigate shipment damage, loss, and claims cases to identify root causes and ensure accountabilityConduct field audits across branches and hubs to ensure SOP complianceDeliver training sessions on safe handling, loading, and packaging standardsAnalyze claims trends and implement preventive actions to reduce damages and lossesReview liability cases and support continuous quality improvement initiatives
Qualifications3–5 years of experience in Logistics, Courier, E-commerce, QC, Claims, or Loss PreventionStrong understanding of Hub, Branch, and Last-Mile OperationsAdvanced Excel skills (Pivot Tables, VLOOKUP, Data Analysis)Strong communication, investigation, and training skillsGood English level and strong reporting abilities
Requirements & Qualifications
Qualifications3–5 years of experience in Logistics, Courier, E-commerce, QC, Claims, or Loss PreventionStrong understanding of Hub, Branch, and Last-Mile OperationsAdvanced Excel skills (Pivot Tables, VLOOKUP, Data Analysis)Strong communication, investigation, and training skillsGood English level and strong reporting abilities
Quick Role Summary
Opportunity as "Senior Quality Operations Specialist (First, Middle & Last Mile)" at J&T Express Egypt located in القاهرة on a Full-Time basis, suited for Senior Level candidates, within Technology & IT. Key details from listing: Role DescriptionInvestigate shipment damage, loss, and claims cases to identify root causes and ensure accountabilityConduct field audits across branches and…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Senior Quality Operations Specialist (First, Middle & Last Mile)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking