UCMAS Academy
Senior System Administrator
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Job Description
- Design, deploy, configure, and maintain Microsoft Windows Server infrastructure (Active Directory, DNS, DHCP, Group Policy/GPO, and ADFS).
- Manage and maintain Microsoft Exchange Server environments, ensuring email deliverability, mailbox database management, hygiene (SPF/DKIM/DMARC), and disaster recovery preparedness.
- Administer, optimize, and manage Hyper-V virtualized environments, including failover clustering, virtual machine allocation, host resource management, and high-availability setups.
- Perform routine system updates, patch management, and hardware firmware maintenance across physical and virtual hosts.
- Configure, manage, and monitor FortiGate Next-Generation Firewalls (NGFW).
- Implement and maintain security policies, site-to-site VPNs, SSL-VPN remote access, IPS/IDS, Web Filtering, and Application Control.
- Monitor network traffic, performance, and security logs to detect, prevent, and remediate unauthorized access or network incidents.
- Lead, schedule, and supervise the Tier 1 / Tier 2 technical support team to ensure prompt resolution of user issues and adherence to SLAs.
- Act as the senior escalation point for complex technical issues, hardware failures, and network outages.
- Establish standard operating procedures (SOPs), ticketing workflows, and clear technical documentation for the IT support team.
- Conduct performance evaluations, technical mentoring, and skill-development plans for support personnel.
- Manage backup solutions (e.g., Veeam, enterprise cloud backups) to ensure reliable host, database, and VM restoration points.
- Implement cybersecurity best practices across domain controllers, servers, and endpoints in alignment with company policies.
- Develop, test, and document Disaster Recovery (DR) and business continuity plans.
Requirements & Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum of 5 years of hands-on experience in the same role (System Administrator / Senior Infrastructure Engineer).
- Core Systems: Proven mastery of Windows Server (2016/2019/2022), Active Directory Domain Services, and Microsoft Exchange Server.
- Virtualization: Deep technical experience managing Microsoft Hyper-V environments and Failover Clusters.
- Network & Security: Strong administration expertise with FortiGate Firewalls, routing, switching, VLANs, and VPN protocols.
- Leadership: Proven leadership or supervisory experience managing helpdesk/technical support engineers.
- Strong analytical and troubleshooting skills under operational pressure.
- Knowledge of cloud integration (Microsoft 365, Azure AD / Entra ID hybrid setups) is a plus.
- Relevant professional certifications:Microsoft: MCSA / MCSE or Microsoft Certified: Windows Server Hybrid Administrator Associate.
- Fortinet: Fortinet Certified Associate (FCA) or Fortinet Certified Professional (FCP
- Network Security / NSE 4).
- Excellent analytical and problem-solving skills.
- Ability to manage multiple tasks and priorities efficiently.
- Ability to work under pressure and meet deadlines.
- Good command of written and spoken English.
EGjobank Analysis
Quick Role Summary
Opportunity as "Senior System Administrator" at شركة رائدة located in العبور on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Design, deploy, configure, and maintain Microsoft Windows Server infrastructure (Active Directory, DNS, DHCP, Group Policy/GPO, and ADFS). • Manage and…
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