مؤسسة بارتنرز تريد
Training Coordinator
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Job Description
Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support.Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionCustomer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction.
Answer customer’s inquiries through phone and face to faceFollow up courses dates and customer satisfying Organizing customers in and out of labs resolve and mange customer complains
BSc or BA from a recognized University.Military Status: Completed or Exempted.Previous Experience in Customer Service face to face Environment is highly preferred.
Very Good PC skills (preferred computer science graduates)Has the ability to be effective in communicating with othersPatient and intelligent to solve problemsWorking under pressure
Requirements & Qualifications
BSc or BA from a recognized University.Military Status: Completed or Exempted.Previous Experience in Customer Service face to face Environment is highly preferred.
Very Good PC skills (preferred computer science graduates)Has the ability to be effective in communicating with othersPatient and intelligent to solve problemsWorking under pressure
EGjobank Analysis
Quick Role Summary
Opportunity as "Training Coordinator" at CLS Learning Solutions located in مدينة نصر on a Full-Time basis, suited for Senior Level candidates, within Customer Service. Key details from listing: Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.Maintaining a…
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Application Tips
- Tailor your CV headline to match "Training Coordinator" and feature measurable achievements in the top third of your resume.
- Customize your cover note for مدينة نصر: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Demonstrate team leadership, budget stewardship, and tangible business KPIs — concrete numbers carry maximum weight.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in مدينة نصر or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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