Business Process Excellence Supervisor

Develop and enhance business processes, policies, and procedures.

Own policy governance and ensure adherence across departments.

Conduct process mapping and identify opportunities for improvement.

Collaborate with cross-functional teams to lead process enhancements initiatives.

Prepare reports and presentations on process performance and improvement initiatives.

Mentor and enable workforce on new tools used to ensure smooth implementation.

Automate workflows using Microsoft Teams apps such as Power Automate and other tools to streamline processes and reduce manual effort.

Build and maintain Power BI reports and dashboards.

Provide recommendations based on monitoring the process performance insights.

Design, own, and maintain KPI frameworks and performance scorecards across departments.

Track organizational and departmental performance against strategic objectives, and report results through executive dashboards

Education preferred: Bachelor degree in Business (MBA is a plus)Min Years of experience: 6 in same position, Manfacturing background is highly preferred.Experience in business/process excellence, QA or process improvement.Training / Certificate preferred: None required.Excellent Computer Skills Required.English Language Required Soft Skills / Other abilities: communication, data analysis, process mapping, , stakeholder management.