Customer Care Coordinator

Main Responsibilities:* Main contact for customer while manageing and developing customer relationships.

• Handle customer inquiries, prepare quotations, and follow up on orders
• Coordinate with internal departments (Production – Logistics – Finance
• Quality) to ensure smooth order execution
• Support business development activities and contribute to sales growth
• Maintain continuous communication with customers to ensure satisfaction and repeat business opportunities
• Monitor customer satisfaction & improve customer experience.
• Prepare CRM reports.
• Reports on customer feedback.

Requirements:* Very good command of English (spoken and written)

• Minimum 3 years of experience
• Strong proficiency in Microsoft Office and professional email handling
• Practical, problem-solving personality
• Experienced in team working
• Location: El Fathh St, Al Gemhoureya - 55km from Hadayek el Ahram
• Transportation provided