Head of Operations - MENA

Key Responsibilities:Oversee regional performance, ensuring alignment with company goals.Lead cross-functional teams (Sales, Partnerships, Content, Web Portal, etc.).Manage profit and loss, budgets, and operational strategies.Enhance customer satisfaction and retention.Streamline processes and implement efficient standards.Collaborate with stakeholders to ensure compliance and business continuity.Mentor and develop teams for maximum productivity.

5+ years in a senior operations role within EdTech, BPO, E-commerce, or IT.Strong background in Sales, Marketing, IT, and HR functions.Expertise in IT systems, data analysis, and reporting.Outstanding leadership, organizational, and problem-solving skills.Fluency in English and Arabic.