HR Manager (Strategic Operations)

The HR Manager (Strategic Operations) will lead key human resources functions including Talent Acquisition, Employee Relations, Performance Management, and Organizational Development.

The ideal candidate will act as a strategic HR partner, driving people initiatives that enhance culture, performance, and organizational effectiveness.

1.

Talent Acquisition (TA)Full-Cycle Recruiting: Manage the end-to-end hiring process for key roles, from sourcing to offer negotiation.Employer Branding: Enhance the company’s reputation to attract top-tier passive candidates.Strategic Sourcing: Build a diverse pipeline of talent and manage agency relationships when necessary.

2.

Employee Relations (ER)Conflict Resolution: Act as the primary mediator for internal disputes, ensuring a fair and empathetic workplace.Culture Advocacy: Drive initiatives that improve employee engagement, belonging, and retention.Feedback Loops: Manage stay/exit interviews and engagement surveys to pulse-check the "vibe" of the office.

3.

Performance Management (PM)Review Cycles: Design and execute modern performance appraisal systems (360 reviews, OKRs, or KPIs).Coaching: Support managers in delivering constructive feedback and handling underperformance.Recognition Programs: Develop ways to celebrate wins and reward high-performers.

4.

Organizational Development (OD)L&D Initiatives: Identify skill gaps and coordinate training programs or leadership coaching.Succession Planning: Map out career paths for high-potential employees to ensure long-term stability.Change Management: Guide the team through transitions, restructures, or rapid scaling.

Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s is a plus).6+ years of HR experience, including exposure to strategic HR functions.Strong experience in Talent Acquisition, Employee Relations, and Performance Management.Proven ability to design and implement HR policies and frameworks.Excellent communication, interpersonal, and stakeholder management skills.Strong knowledge of HR best practices and labor laws.