IN Administration Engineer

• Charging Network Management :
• Upgrade projects for charging system starting from solution submission, Impact analysis and following up on the project.
• Launching the latest technology for data charging and Policy Control.
• Integration and testing of new products in Etisalat network.
• Prepare the requirements needed for network integration new Nodes (CCNs, SDPs, AIRs, SAPC,OCC,EMM,NGVS,OLM).
• Troubleshoot all integration/installation/operation problems.
• Design, build, and maintain highly scalable and secure cloud infrastructure for diverse workloads.
• Implement DevOps practices and automation through CI/CD pipelines, Infrastructure as Code (laC), and configuration management tools (e.g., Terraform, CloudFormation).
• Data Analysis and Reporting: Collect and analyze charging data, including SDP/AIR/OCC statistics .

Prepare regular reports on system performance, utilization rates, and any maintenance or operational issues.

• System Upgrades and Expansion: Collaborate with the engineering and infrastructure teams to plan and implement system upgrades, expansion of charging infrastructure, and integration with new technologies.
• Compliance and Safety: Ensure compliance with relevant regulations, industry standards, and safety protocols.

Implement and maintain best practices for safe charging operations.

• Documentation: Maintain accurate records, including equipment manuals, service logs, and user feedback.

Also prepare clear MOPs for all tasks and Update documentation and training materials as required.

• StakeholderCommunication: Liaise with internal stakeholders, including management, customer support, and maintenance teams, to address operational concerns, prioritize tasks, and provide timely updates.