Interior Sales Advisor

• Manage assigned customer opportunities, covering customer discovery, consultative selling, space planning, and solution conversion.

Agree on service, quality, cost, and risk outcomes with the Retail Director before each planning cycle.

• Develop and maintain account plans, qualify sales opportunities, and prepare negotiated offers.

Define acceptance criteria, ownership, due dates, version status, and supporting documentation.

• Verify customer briefs, site and room measurements, approved product ranges, and finish specifications before making commitments or releasing work.

Resolve missing, conflicting, or outdated information through approved query and change procedures.

• Coordinate the handover of retail sales and design advisory outcomes to showroom teams and Visual Merchandising.

Confirm readiness, dependencies, escalation triggers, and closure documentation.

• Monitor pipeline velocity, win rate, and account retention.

Analyze significant performance variances, identify root causes, and assign corrective actions with clear deadlines.

• Use only authorized equipment, information, materials, and processes.

When customer, supplier, technical, or site conditions threaten committed outcomes, present recovery options and assess their impact on showroom sales per square meter and conversion rates.

• Identify and reduce recurring losses across the customer opportunity portfolio by improving consultative selling and solution negotiation.

Standardize approved improvements and verify their actual benefits.

• Prevent customer or employee injuries and cash or stock losses during sales and design advisory activities.

Stop work, quarantine items, withhold approval, or escalate issues whenever required release conditions are not met.

• Maintain technical competence in consultative selling and solution negotiation.

Complete required training, authorization, and recertification, and share lessons learned to prevent recurring errors.

• Provide clear, customer- and management-ready updates on sales and design advisory activities.

Document commitments, outstanding risks, customer impact, required decisions, and accountable next steps.