Last Mile Supervisor

Secure Delivery Management: Oversee the distribution of high-value items, coordinating with armored services and specialized security personnel to ensure shipments are protected until they reach the final merchant or client.Team Leadership: Manage and train a specialized team of delivery associates, ensuring all staff adhere to strict quality, safety, and confidentiality guidelines.Operational Optimization: Design and monitor daily routes using GPS tracking and route optimization software to reduce delivery times and mitigate risks associated with urban congestion.Performance Monitoring: Track Key Performance Indicators (KPIs) such as On Time & Delivered in Full (OTIF), cost per vehicle, and SLA success ratios.Compliance & Documentation: Ensure all shipments comply with local and international regulations, including customs laws in Egypt and across the GCC, and maintain accurate records in ERP systems like SAP or Oracle.Risk Mitigation: Collaborate with finance and legal teams on insurance coverage for precious metals and implement "fool-proof" procedures to prevent loss or theft during transit.

Experience: Typically, 7 to 12 years in logistics or supply chain, with at least 5 years in a supervisory role.

Experience in luxury or premium industries (e.g., gold, jewelry) is highly desirable.Education: Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.Technical Skills: Proficiency in ERP systems, data analysis tools (Excel, Power BI), and logistics tracking software.Languages: Fluent command of English and Arabic is essential for coordinating across Egypt and GCC markets.Soft Skills: High integrity, exceptional problem-solving abilities, and the ability to work under pressure in fast-paced environments.