Quality Specialist ( Retail )

Responsible for assuring the implementation of company’s policies & procedures concerning the set food safety & Quality standards and Hygiene.

Responsible for delivering the full understand of the required quality practices that requested by the crew in the branch.

Responsible for delivering convenient training programs to the staff in order to ensure the full awareness & alignment of the staff with the Quality best practices.

Responsible for Ensuring the staff’s Implementation of the procedures of Quality, Hygiene & Food Safety and commitment to wearing the uniform, maintaining their personal cleanliness and hygiene.

Responsible for assuring the optimum level of Maintenance activities within the concerned branches.

Responsible for preparing track records for all Quality incidents, analyzing them, participates in solving it & finally report them to the area manager on monthly basis. conduct ongoing “on-job training “for managers & staff to assure service level standards.

Responsible for designing his work plan on monthly/weekly basis, while reviewing the quality track record of the concerned branches to be able to build a full image of the branch till date of visit.

Proven work experience as a Quality Assurance Specialist or similar roleWorking knowledge of tools, methods and concepts of quality assuranceSolid knowledge of relevant regulatory standardsGood communication skills, both verbal and writtenExcellent data collection and analysis skillsStrong attention to detailRelevant training and/or certifications as a Quality Assurance Specialist