UCMAS Academy
Salon Manager
0 مشاهدة
0 متقدم
الوصف الوظيفي
- Oversee the day-to-day operations of the salon.
- Ensure the salon is clean, organized, and operating according to company standards.
- Manage appointments, staff schedules, shifts, and daily workflow.
- Ensure smooth coordination between receptionists, stylists, technicians, and other team members.
- Implement and maintain operational SOPs.
- Lead, supervise, and motivate the salon team.
- Assign daily tasks and monitor employee performance.
- Manage attendance, punctuality, and staff discipline.
- Conduct regular performance follow-ups and provide constructive feedback.
- Handle internal conflicts and maintain a professional working environment.
- Support staff training and development.
- Drive daily and monthly sales performance.
- Set and follow up on individual and team sales targets.
- Identify opportunities for upselling and cross-selling services and products.
- Ensure promotions and offers are properly communicated and executed.
- Monitor performance and take corrective action when targets are not being achieved.
- Maintain a high standard of customer service.
- Handle customer complaints professionally and efficiently.
- Build strong relationships with regular clients.
- Follow up on customer feedback and identify areas for improvement.
- Support customer retention and loyalty initiatives.
- Monitor product and inventory levels.
- Coordinate purchasing and communicate with suppliers when required.
- Minimize product waste, shortages, and unnecessary expenses.
- Supervise daily cash handling and reconciliation.
- Monitor salon expenses and report discrepancies.
- Prepare daily, weekly, and monthly operational reports.
- Track key KPIs including revenue, bookings, average transaction value, customer retention, and staff performance.
- Provide management with insights, problems, and recommended solutions.
- Use data and performance trends to improve salon operations and profitability.
المتطلبات والشروط
- 3+ years of experiencein salon, beauty, spa, hospitality, retail, or a similar customer-facing management role.
- Proven experience inteam management and staff supervision.
- Strong understanding ofsales and customer service.
- Experience managing schedules, appointments, and daily operations.
- Strong communication and interpersonal skills.
- Ability to handle customer complaints and difficult situations professionally.
- Strong problem-solving and decision-making skills.
- Ability to work under pressure in a fast-paced environment.
- Good organizational and time-management skills.
- Basic knowledge ofExcel / Google Sheetsand reporting.
- Ability to monitor KPIs and work toward sales targets.
- Strong attention to detail and accountability.
- Previous experience managing abeauty salon or spa.
- Experience with POS, booking, CRM, or salon management systems.
- Experience with inventory and supplier management.
- Experience with customer retention and loyalty programs.
- Basic understanding of social media and local marketing.
- Experience managing sales promotions and campaigns.
- Good understanding of beauty and salon services.
- A naturalleader, not just a supervisor.
- Proactive and takes ownership.
- Commercially minded and focused on results.
- Customer-focused.
- Confident when making decisions.
- Calm under pressure.
- Fair but firm with the team.
- Organized and highly accountable.
- Comfortable working with targets, numbers, and KPIs.
- Hands-on and willing to step in when needed.
- Monthly Revenue
- Sales Target Achievement
- Average Transaction Value
- Number of Bookings
- Customer Retention
- Repeat Customer Rate
- Upselling / Cross-selling Performance
- Staff Productivity
- Customer Satisfaction
- Inventory/Wastage Control
- Attendance & Staff Discipline
- Operational Quality
تحليل بنك الوظائف المصري
ملخص سريع قبل التقديم
فرصة عمل كـ«Salon Manager» لدى Hair & More Beauty Salon في السادس من أكتوبر بنظام دوام كامل، مناسبة لمستوى خبير، ضمن مجال تسويق ومبيعات. من أبرز ما ورد في الإعلان: • Oversee the day-to-day operations of the salon. • Ensure the salon is clean, organized, and operating according to company standards. • Manage appointments,…
يحرّر فريق بنك الوظائف المصري ملخصاً ونصائح تقديم مخصّصة لكل إعلان لمساعدتك على التقديم باحتراف، مع الإبقاء على تفاصيل صاحب العمل كما نُشرت.
نصائح للتقديم على هذه الوظيفة
- طابق عنوان سيرتك الذاتية مع المسمى «Salon Manager» واذكر إنجازات قابلة للقياس في أول ثلث الصفحة.
- خصّص فقرة الغلاف (أو رسالة التقديم) لـالسادس من أكتوبر: لماذا تناسبك هذه المدينة/نمط العمل وما الذي تقدّمه للفريق.
- اذكر خبرة ميدانية أو مشاريع قريبة من مسؤوليات الإعلان، حتى لو كانت جزئية أو تطوعية.
- أبرز قيادة الفرق، الميزانيات، أو نسب النمو التي حققتها — الأرقام أهم من المسميات.
- بعد التقديم من حسابك على بنك الوظائف المصري، تابع حالة الطلب من لوحة التحكم وجهّز نفسك لمقابلة خلال أسبوع.
قائمة جاهزية التقديم
- سيرة ذاتية محدّثة بصيغة PDF واسم ملف واضح
- مواءمة المهارات مع متطلبات الإعلان
- جاهزية للعمل في السادس من أكتوبر أو عن بُعد إن ذُكر
- أمثلة إنجاز (رقم، نسبة، أو مشروع) لذكرها في المقابلة
- حساب بنك الوظائف المصري جاهز للمتابعة
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